Gaming should be fun, not stressful. 9db- believes that every player's safety and wellbeing is our top priority. Our responsible gaming policies are designed to keep you protected and informed.
Responsible gaming means enjoying gaming as a fun form of entertainment — never treating it as a source of income or a way to cope with stress. 9db- wants you to enjoy every moment safely and mindfully.
Gaming is growing in popularity across Bangladesh every day, but so is the risk of gaming addiction. That's why we've put strong protective measures in place on our platform — so you always stay in control.
Responsible gaming matters not just for you, but for your family and loved ones too. If gaming ever begins to affect your relationships, finances, or mental health, treat that as a warning sign. 9db - will help you recognize the warning signs and take action before it's too late.
Gaming is entertainment — not a financial solution. Always set a limit you can afford before placing any bets, and stick to it.
9dbMinimum age to register at - 18 Years. We verify the age of all new accounts, and underage users are not permitted to use the platform under any circumstances.
Our verification process confirms identity via national ID or passport. Any account with inconsistent information is suspended immediately.
If you suspect a minor is using your account, please notify our support team immediately.
9db- puts you in full control of your gaming budget. From your account settings, you can set daily, weekly, and monthly deposit limits to help you stay within your planned spending.
| Limit Type | Duration | Benefits | Change |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Overspending Prevention | Instant |
| Bet Limit | Per Session | Avoiding Big Losses | Instant |
| Loss Limit | Daily / Weekly | Financial Protection | Instant |
| Session Time Limit | Per Day | Time Management | After 24 Hours |
Remember — reducing a limit takes effect immediately, but increasing one requires a 24-hour cooling-off period. This protects you from making impulsive decisions in the heat of the moment.
Sometimes, taking a break is the smartest move you can make. 9db - lets you temporarily suspend or permanently self-exclude your account at any time.
Temporarily suspend your account for anywhere between 24 hours and 30 days. No gameplay will be possible during this time.
Fully close your account under the responsible gaming policy for a period of 6 months to 5 years.
You can permanently close your account if you choose. This action cannot be undone.
You'll receive reminders at set intervals showing how long you've been playing and how much you've spent.
Go to Account Settings → Responsible Gaming → and select the self-exclusion option. Our support team is happy to help with any questions.
Gaming addiction often develops gradually. If you notice any of the following signs in yourself or someone close to you, it's time to pay attention:
These signs are not a sign of weakness — they point to a health concern. Seeking help early is the bravest thing you can do.
9db-'s support team is available 24/7, every day of the week. Reach out to us with any questions or concerns about responsible gaming.
Speaking with a mental health professional or gaming counsellor can be a great step forward. Our support team can point you in the right direction. Remember — asking for help is always the first step.
Message our support team for any questions or assistance related to responsible gaming. All your information will be kept strictly confidential.
Features we offer to support responsible gaming at 9db
Set your own deposit, wagering, and loss limits. You are fully in control of your budget.
View real-time data on how long you've been playing. Stay aware with session timers and reminders.
Temporarily or permanently close your account whenever you need to. No hassle, no complications.
View your full deposit, withdrawal, and betting history. Transparency is our commitment.
Every account is verified through a strict KYC process. Access for anyone under 18 is strictly prohibited.
Our support team is always on hand for any issue you face — including responsible gaming advice.
We use industry-leading technology to keep your personal information and funds secure.
Gaming at 9db is about more than winning — it's a safe, trusted, and enjoyable experience. Join today and take advantage of our responsible gaming features.